PRIVACY POLICY
ABLE WEAR (“we”, “us”, “our”) operates able-wear.com. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we use and protect it.
WHAT INFORMATION WE COLLECT
When you shop with us or interact with our website, we may collect:
- Order information: your name, phone number, email address, and delivery address — required to process, confirm, and deliver your order.
- Account information: if you register on our website, your email address and account details.
- Communication information: messages you send us through our contact forms, email, or social media, including return or exchange requests.
- Newsletter information: your email address, if you choose to subscribe to our newsletter. You can unsubscribe at any time.
- Comments: if you leave a comment on our website, the comment and its metadata may be stored.
HOW WE USE YOUR INFORMATION
- To process, confirm, ship, and deliver your orders.
- To contact you about your order by email or phone.
- To handle returns, replacements, size exchanges, and refunds.
- To respond to your questions and support requests.
- To send you our newsletter and offers — only if you subscribed (unsubscribe anytime).
- To improve our website, products, and shopping experience.
PAYMENTS
We currently operate on a Cash on Delivery basis. We do not collect or store any card or online payment details. You pay the courier in cash when your order is delivered.
SHARING YOUR INFORMATION
We only share your information when necessary:
- Courier and delivery partners: your name, address, and phone number are shared with our shipping partners so they can deliver your order and contact you on delivery day.
- Service providers: we use trusted third parties to host our website, deliver our emails, and analyse website traffic — they process data only on our behalf.
- Legal requirements: if required by law or to protect our rights.
We never sell your personal information to anyone.
COOKIES
Our website uses cookies to keep your cart working, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings — some parts of the checkout may then not work as intended.
ANALYTICS
We use website analytics tools to understand how visitors use our site (pages visited, general location, device type). This data is aggregated and does not identify you personally.
HOW LONG WE KEEP YOUR DATA
Order records are kept as required for accounting and tax purposes. Newsletter data is kept until you unsubscribe. You may ask us to delete your personal data at any time — see contact below.
YOUR RIGHTS
You may request at any time:
- A copy of the personal data we hold about you.
- Correction of any inaccurate information.
- Deletion of your personal data (except what we must legally keep for accounting).
- Unsubscribing from marketing messages.
HOW WE PROTECT YOUR DATA
Your information is transmitted over secure, encrypted connections (HTTPS) and stored on protected servers. Access is limited to the team members who need it to do their jobs.
CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
CONTACT US
For any privacy request or question, contact us at shopablewear@gmail.com and include your order number if your request relates to an order.
Related policies: Shipping Policy · Return Policy